Edge Won’t Stay Running After Creators Update

This kept me up for a bit.  Microsoft Edge dies after 30-60 seconds of opening, Event id 10010 logged in the system log, application failed to register with DCOM in the time period…

many people on forums are blaming security software, citing Palo Alto or Malwarebytes in a couple of reports I’ve read.

In my case it’s been all Trusteer Rapport, but this is an easy one to check for.  Uninstall Rapport and you will hopefully be launched into a faultless Edge session!  Bingo.

I have yet to see if reinstalling Rapport will bring the problem back, but when the computers go back to the customers we’ll find out.  It definitely seems linked to the Creators Update though.

I don’t personally care for Rapport. I’ve never installed it however hard my banks pushed and have never regretted it, but then I am slavishly set on complex passwords which will never be aired on a post-it note.

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